Books by George Dimitroulis Tel: (03) 9654 3799 | Fax: (03) 9650 3845

Our Privacy Policy

Home > Our Privacy Policy


Our practice respects your right to privacy in accordance with the Victorian Health Records Act 2001 and the Privacy Amendment (Private Sector) Act 2000. We realize that it is important that you understand the purpose for which your personal and health information is collected, as well as how this information is used and to whom this information might be disclosed.

The policy of our practice is to follow these procedures;

  1. The personal information collected will be used for the purpose of providing treatment to you, addressing accounts to you, as well as processing payments and writing to you about any issues affecting your treatment.
  2. We may disclose your health information to other health care professionals and hospitals, or request it from them, if it is necessary in the context of your treatment. Disclosure of your personal details will be minimized to relevant information.
  3. Information may be disclosed to and requested from other people or organizations in order to finalize accounts in a timely manner.
  4. Your assistance is requested by providing updated personal and health information at subsequent visits – particularly regarding changes to your health and medications. When additional information is provided we will keep records up-to-date, accurate and complete.
  5. Anonymous details of your health information and treatment may be used for research, study or educational purposes. Your personal identity would not be disclosed without your consent.
  6. Your medical history, treatment records, x-rays and any other material relevant to your treatment will be retained in a secure manner. When no longer required, information may be destroyed in accordance with government regulations.
  7. We will maintain and abide by a Practice Privacy Policy that conforms to current government regulations.

You can otherwise rest assured that your personal and health information will be treated with utmost confidentiality. Disclosure will not be made to any person not involved in either your treatment or the administration of this practice, without your prior written consent. If you have any questions or concerns about our handling of your health information, please do not hesitate to contact our office.